Anne Robinson is well known in the UK for her ruthless style especially from the show, Weakest Link. Last night though, there weren’t any money-hungry contestants receiving a grilling but instead the tech giants Samsung.
The investigation was based around Samsung’s claims that their flagship device, the Samsung S4 offers 16GB worth of storage memory, when in fact it only offers approximately 9GB. This of course has placed the company under significant pressure to provide answers – to which they attribute the reduced memory to software and the “powerful features” of the S4.
An additional response from the company about these criticisms is the fact that the Samsung S4 has a Micro SD slot which allows expandable memory. However given the cost of these devices, customers rightly feel ripped off and deceived. Also, since applications have to be installed on the physical device because the memory cards only hold documents and media, that option is still very restrictive.
Samsung has declared that they will be reviewing the situation and making amendments through software optimisation to free up extra space, although there has been no mention of dates.
What do you think about this? Have you bought another device that had the same memory issues? Leave a comment below and share your views.
Image courtesy of new-samsunggalaxys4.com